Terms of Service

1. Acceptance of these Terms

By creating an account, entering a license key, installing or using a Nebulro plugin, calling the Nebulro API, or otherwise accessing or using the Services, you agree to these Terms and to our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, do not access or use the Services.

If you use the Services on behalf of a studio, group, company or other organization, you represent that you have authority to bind it to these Terms, and "you" includes that organization.

2. Definitions

• "Services" means the website at nebulro.com, Nebulro Stats, the Nebulro API, the Nebulro AVS and Nebulro Forge plugins for Roblox, and any related software, updates, documentation and support we provide.
• "Account" means your Nebulro account.
• "AVS" means Nebulro AVS, including its Roblox Studio plugin, the code it installs in your Experiences, and any paid extensions.
• "License Key" means a key we issue that authorizes the use of AVS and any paid extensions linked to your Account.
• "Experience" means a Roblox game, including its places.
• "Your Content" means the Experiences, outfits, items, data and other material that you, or your Experiences, submit to the Services, including Game Data.
• "Game Data" means data about players that an Experience sends to us through the AVS data API.

3. Eligibility

You must be at least 13 years old to create an Account or otherwise use the Services. If you are under the age of majority where you live, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. You may not use the Services if applicable law prohibits you from doing so, if you are located in a country subject to a U.S. government embargo, or if you are on a U.S. government list of prohibited or restricted parties. We may ask for information to confirm that you meet these requirements, and we may close Accounts that do not.

4. Accounts and security

You sign in to the Services through a supported sign-in provider, currently Roblox or Discord. You are responsible for:

• keeping the accounts you sign in with, and your active sessions, secure;
• all activity that occurs under your Account; and
• making sure the information you give us is accurate and current.

Notify us promptly at support@nebulro.com if you believe someone has used your Account or a License Key without your permission. We never need your Roblox or Discord password, and you must not give it to us.

5. License to use the Services

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable and revocable license to access and use the Services for their intended purpose. Sections 6 and 7 contain additional terms for AVS and Forge. We reserve all rights not expressly granted in these Terms.

6. Nebulro AVS

• License. Subject to these Terms and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable and revocable license to install and use AVS, and any paid extensions linked to your Account, in Experiences that you own or are authorized to manage.
• License Keys. License Keys are personal to your Account. You must not share, sell, transfer or publish them, and you are responsible for any use of a License Key issued to you.
• License checks. Experiences running AVS verify their license with our servers. If an Experience has no valid license, or cannot reach our servers because HTTP requests are disabled, AVS removes players from that Experience's servers until verification succeeds. If our servers are down or return an error, play continues.
• Updates. The Studio plugin installs AVS updates and shows what will change before you apply them. You are responsible for testing your Experience after any update.
• Revocation. We may suspend or revoke a License Key that is used in breach of these Terms. Where reasonably possible, we will tell you why before we do.

7. Nebulro Forge

Forge is a free Roblox Studio plugin distributed through Roblox's Creator Store. Forge prepares items and uploads them through your own Roblox account. Your use of Forge, and everything you create or upload with it, must comply with Roblox's terms and policies, including its marketplace and intellectual property rules. Uploads may cost Robux or require Roblox's approval. Those requirements are between you and Roblox, and we are not responsible for Roblox's fees or moderation decisions.

8. Nebulro Stats and the Nebulro API

Nebulro Stats displays information derived from publicly available Roblox data about Experiences and avatar items, and some figures may be estimates. This information may be delayed, incomplete or inaccurate. It is provided for general information only and is not financial, investment or trading advice. You are solely responsible for any decision you make based on it, including trading Limiteds or spending Robux.

If you use the Nebulro API, you must follow its documentation and published limits. We may change or limit access to the API, subject to Section 15.

9. Your Content and Game Data

• Ownership. As between you and us, you keep all rights in Your Content.
• License to us. You grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, process and display Your Content only as needed to operate, secure and provide the Services to you.
• Game Data. If your Experience sends Game Data to us, you represent and warrant that you have all rights and permissions needed to send it, that you have given your players every notice required by law and by Roblox's rules, and that your Experience complies with those rules.
• How we handle Game Data. For personal information in Game Data, we act as your service provider and processor, and we process it to provide the Services to you, as described in Section 2.3 of our Privacy Policy. We will use it only for that purpose; not sell it, share it for advertising or combine it with personal information from other sources, except as the law permits; make sure anyone who handles it is bound by confidentiality; protect it with reasonable security measures; help you respond to requests from players about their information; tell you without undue delay if we learn of a security breach affecting it; and delete it when you ask us to or when your Account is deleted, unless the law requires us to keep it. You authorize us to use the service providers described in our Privacy Policy to process it, under terms that protect it at least as well as these.
• Feedback. If you send us feedback, suggestions or ideas, you grant us a perpetual, irrevocable, royalty-free right to use them for any purpose, without compensation or obligation to you.

10. Acceptable use

You agree not to do, or help anyone else do, any of the following:

• get around, disable, tamper with or fake AVS license checks, or use AVS without a valid License Key;
• copy, resell, sublicense or redistribute the Services or any Nebulro plugin or code, except as Roblox's Creator Store permits for Forge;
• interfere with, disrupt, overload, probe or scan our systems, or use the API beyond its published limits;
• scrape the Services, or use them to build a competing product or data set;
• send us malicious code, or content that is unlawful, infringing or abusive;
• use the Services to violate any law, Roblox's terms or anyone's rights; or
• impersonate any person, or use another person's Account or License Key.

11. Fees and payment

Some parts of the Services require payment, such as AVS paid extensions and, when it launches, Nebulro Pro. The price and billing terms are shown before you buy. A third-party merchant of record will process payments, and its terms also apply to your purchase. Refunds are governed by the refund policy shown at checkout and by applicable law.

Roblox processes the Robux that players spend in Experiences running AVS. Those transactions are between the player, the developer of the Experience and Roblox, and we are not a party to them.

12. Intellectual property and copyright complaints

We and our licensors own the Services, including their software, designs, text, graphics, names and logos, and all related intellectual property rights. These Terms do not give you any right to use the Nebulro name or logos. Except for the licenses expressly granted in these Terms, you receive no rights in the Services.

If you believe material on the Services infringes your copyright, email support@nebulro.com with: your physical or electronic signature; the copyrighted work; the material you believe infringes it and where it appears on the Services; your contact information; a statement that you believe in good faith that the use is not authorized by the copyright owner, its agent or the law; and a statement, under penalty of perjury, that your notice is accurate and that you are the copyright owner or authorized to act for the owner. We may remove material we believe infringes, and we may close the Accounts of repeat infringers.

13. Third-party services

The Services depend on services we do not control, including Roblox and the sign-in provider you choose. Their own terms and privacy policies govern your use of them. We are not responsible for their availability, content, policies, decisions or changes. If a third party changes or discontinues a service the Services rely on, parts of the Services may change or stop working.

14. Roblox disclaimer

Nebulro is not affiliated with, endorsed by, sponsored by or otherwise connected with Roblox Corporation. "Roblox" and related names, marks and logos are trademarks of Roblox Corporation, and we use them only to identify its platform. Roblox Corporation is not responsible for the Services, and any agreement you make by using the Services is between you and us.

15. Changes to the Services

We may change, add or remove features of the Services at any time. If we remove a paid feature you have bought, we will give you reasonable notice first.

16. Suspension and termination

You may stop using the Services at any time, and you may ask us to delete your Account by emailing support@nebulro.com. We may suspend or end your access to all or part of the Services, or revoke any License Key, if you breach these Terms, if the law requires it, or if needed to protect the Services, our users or third parties. Where reasonably possible, we will notify you first.

When your access ends, the licenses granted to you in these Terms end immediately. We may keep information as described in our Privacy Policy. Sections 9, 12 and 17 through 23 survive the end of these Terms.

17. Disclaimer of warranties

To the maximum extent permitted by applicable law, the Services are provided "as is" and "as available," without warranties of any kind, whether express, implied or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant that the Services, or any data they provide, will be accurate, complete, uninterrupted, secure or error-free.

18. Limitation of liability

Nothing in these Terms limits any liability that cannot be limited under applicable law. Subject to that, to the maximum extent permitted by applicable law, Nexus Code, LLC and its members, officers, employees, contractors and service providers will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, Robux, virtual items, data, players or goodwill, arising out of or relating to the Services or these Terms, even if we have been advised of the possibility of those damages.

Our total liability for all claims arising out of or relating to the Services or these Terms will not exceed the greater of (a) the amounts you paid us for the Services in the 12 months before the event giving rise to the claim and (b) US$50.

Some jurisdictions do not allow these exclusions or limits, so some of them may not apply to you.

19. Indemnification

To the extent permitted by law, you agree to defend, indemnify and hold harmless Nexus Code, LLC and its members, officers, employees and contractors from any third-party claim, and any related loss, damage, liability, cost or expense (including reasonable attorneys' fees), arising out of or relating to Your Content, your Experiences, any Game Data you send us, your use of the Services, or your breach of these Terms, any law or any third party's rights.

20. Dispute resolution and arbitration

• Informal resolution. Before starting a formal proceeding, you agree to email us at support@nebulro.com with a description of the dispute and the relief you want, and to give us 30 days to try to resolve it informally. We agree to do the same before starting a proceeding against you.
• Binding arbitration. Except as provided below, you and we agree that any dispute, claim or controversy arising out of or relating to these Terms or the Services will be resolved by final and binding arbitration on an individual basis, and not in court. The Federal Arbitration Act governs this Section. A single arbitrator will conduct the arbitration under the consumer rules of a nationally recognized arbitration provider.
• Exceptions. Either party may bring a qualifying individual claim in small claims court. Either party may also ask a court for injunctive or other equitable relief to stop the infringement or misuse of its intellectual property. This Section does not apply to any claim that applicable law does not allow to be arbitrated.
• Class action and jury trial waiver. You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, consolidated or representative proceeding. You and we also waive any right to a jury trial. If this waiver is found unenforceable as to a claim, that claim will be decided in court under Section 21, not in arbitration.
• Opt-out. You may opt out of this arbitration agreement by emailing support@nebulro.com within 30 days after you first accept these Terms. Your notice must include your name, the account you sign in with, and a clear statement that you want to opt out. Opting out does not affect any other part of these Terms.

21. Governing law and venue

The laws of the State of Delaware and applicable United States federal law govern these Terms, without regard to conflict-of-law rules. Any dispute that is not subject to arbitration will be brought only in the state or federal courts located in Delaware, and you and we consent to the personal jurisdiction of those courts. If the law where you live gives you, as a consumer, the right to have local law apply or to bring claims in your local courts, these Terms do not take that right away.

22. Changes to these Terms

We may update these Terms from time to time. When we do, we will change the effective date at the top of this page. If a change is material, we will give notice on the Services or contact you directly before it takes effect. By continuing to use the Services after the updated Terms take effect, you accept them. If you do not agree to them, you must stop using the Services. Changes do not apply retroactively, and a change to Section 20 does not apply to any dispute that arose before the change took effect.

23. General terms

• Entire agreement. These Terms, the Privacy Policy and any terms shown at checkout are the entire agreement between you and us about the Services, and they replace any earlier agreement or communication about them.
• Severability. If a court finds any provision of these Terms unenforceable, that provision will be limited to the minimum extent necessary, and the rest of these Terms will stay in effect.
• No waiver. If we do not enforce a provision right away, we have not waived our right to enforce it later.
• Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign them, including as part of a merger, acquisition or sale of assets.
• Events outside our control. We are not liable for any delay or failure caused by events beyond our reasonable control, including outages or changes of third-party services.
• Notices. We may send you notices by email, if your Account has an email address, or by posting them on the Services. You may send notices to us at support@nebulro.com. You agree that agreements, notices and other communications we provide electronically satisfy any legal requirement that they be in writing.
• No third-party beneficiaries. These Terms do not give any rights to anyone other than you and us.

24. Contact

If you have questions about these Terms, contact Nexus Code, LLC at support@nebulro.com.